FAQ

FAQ

FAQ


Q1: Are you a trading company or factory?
 A: Hongling has factories located in Guangzhou city, China. We supply high quality kitchen equipment with factory price, and owns export and import rights.

Q2:What product do you manufacture?
 A:We manufacture the bakery equipment, including  rotary oven,gas oven, electric oven, combi oven, convection oven, conveyor  pizza oven, proofer, sheeter, toast moulder, mixer and so on.

Q3:Can you OEM/ODM?
A: Yes,OEM/ODM is welcome anytime.

Q4:What is the payment term?
A: We accept T/T and L/C

Q5: Can you arrange shipment to buyer's country?
A: Yes, we will arrange for shipment to any place, but all ocean freight and custom declare fee belongs to buyers side. We accept Ex-works in factory, FOB Guangzhou.
 
Q6: How about the delivery time?

A: It takes about 5~15 days usually after receipt of your deposit. Sometimes, we maybe have some stock for some products, please feel free to contact us for detail.

Q7 What is your warranty?
A: 2 years.